Government
- Ask Forgiveness Not Permission When you do something interesting (especially with government), it's sometimes better to act first and get permission later.
- Boldly Go Where No Government Has Gone Think about the limitations of what a government (especially public servants) can do, then do what they cannot.
- Clean Room If your project operates within any bureaucratic system, ensure that the person responsible for its design knows as little as possible about how the existing system works.
- Don't Pretend You're The Government Don't act like you're the government. Avoid taking on services which should be provided by them.
- Don't Rely On Policy Change Don't wait for new laws to be passed — work within the existing system first.
- For Official Adoption Design your app to be officially adopted or replace an existing resource.
- Human Language Translate bureaucratic slang into everyday language to make it easy to understand, and avoid developing your own secret terminology.
- Make Government Your User Consider targeting your service at government employees, their own systems are often badly designed and don't answer important questions.
- Make Up Data When official data isn't available, you can create pressure with fake data. Use with care.
- Public Inbox Make communications with government publicly available on the web to create pressure and share knowledge.