Categories
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Community
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Delivery
- A Happening
- All Citizens
- As Simple As Possible
- Bridging tech capacity
- Content Before Engineering
- Correlation Isn't Causation
- Data Spills Kill The Environment
- Define Failure
- Digitize a Process
- Do Your Homework
- Don't Reinvent The Wheel
- Don't Wait, Scrape
- Eat Your Own Dog Food
- Eliminate Your Job
- Faster Horses
- Fuck It Ship It
- Gamification
- Keep The World Informed
- Kill Switch
- Launch Without A Home Page
- Launching Is Just The Start
- Make it Mobile
- Measure The Right Things
- Open Your Admin
- Say No
- Scratch Your Own Itch
- Start With The Citizen
- Think Backwards
- Worry About Abuse Later
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Government
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Engagement
- Big Button
- Build It They Wont Come
- Don't Educate
- Early Adopters Are Strange
- Give Someone A Headache
- Give Something Back
- Harness Self Interest
- Have a Business Model
- Intention Over Practice
- Make Your Own Reality
- Missionary Without A Cause
- Next Step
- No Score Card
- Personalize It
- Presentation is important
- Progress Bar
- Push Don't Pull
- Remove A Headache
- Something Must Happen
- The Administrator
- What Does It Do?
Pattern: Harness Self Interest
Don't expect people to contribute out of altruism, but make sure they have a real reason to do so.
From ‘It’s Not for Me’:
Not something the user wants to do, but something you want the user to do You want people to collaborate better, but do they want to collaborate better, or more importantly, are they willing to invest in the collaboration